Our first Burpee disappointment

Over the course of our marriage, Sam and I have made several orders from Burpee for various plants and seeds to use in our garden. We have found the quality of their plants to be far superior as it pertains to hot pepper plants and they have a much bigger variety of hot peppers, which is what Sam is really in to. Sam’s favorite hot pepper besides the habanero is called a Biker Billy Jalapeno. They have all the flavor of a jalapeno and all the heat of a habanero.

This year, we placed our usual order of 3 Biker Billy Jalapeno plants, which arrived on Thursday. Unfortunately, this is what we found when we opened the box…. As you can see, the plants have been entirely unearthed – bare roots exposed to the elements for who knows how long, and one of the tiny plants was almost almost dead, as the tender leaves had been completely stripped off the stem.

It’s safe to say that Sam was quite upset and disappointed. This is the first time we’ve ever had this happen to our order. We understand that Burpee isn’t responsible for the way the carriers handle the box once it leaves their nursery, however, one would think that over the years we wouldn’t be the first people to complain of this sort of mess. We went ahead and planted the plants in our Earthboxes, however 2 of the 3 have already died. Sam did send their customer service department an email with photos attached, requesting a full replacement order at no cost to us, however we have yet to receive a response from them. I think it’s safe to say that if we do not receive any response at all, we will no longer be placing any more orders with Burpee.

So, we’re off to the local nursery at some point today, in hopes of finding some replacement plants for our wee garden.


Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s